I have written a number of articles and received a number of new connection requests from ServiceNow professionals so I thought it would be prudent to introduce myself and what I do/can offer should you need me.

I am a Recruiter who specialises in finding professionals with ServiceNow experience, now, I know a lot of Recruitment Consultants band around the term “specialist” so firstly I would like to explain what that term means to me. When I chose to start recruiting in the ServiceNow space, I did so because I researched the product and the people who work in the industry and felt that it would be an area that I enjoy recruiting. I am an individual who has a thirst for knowledge and as such wanted to immerse myself in the industry as much as possible. I have done this by attending a lot of BCS events on ITSM in general as well as more specific topics (most recently the talk by Ariel Gordon from ServiceNow around how to build a service aware CMDB). I have also attended ExperienceNow, AccelerateNow and NowForum in order to get a greater understanding of the platform and how it is used and finally I have started JavaScript for beginners with Code Academy. This allowed me to attend the NowForum Developer day and understand a lot of what was being said and get excited about the App Studio that will be released with Geneva!

This may seem to some, a little excessive, but I want to gain a level of knowledge that allows me to ask both clients and candidates the right questions in order to find people that have the right skills for the specific projects that they are recruiting for. I now understand how many modules there are in ServiceNow, what technologies are used to develop them and explain why I am passionate in candidates’ technical capabilities in order to secure interviews for people who may not have gained one based on their CV.

I now work with most of the ServiceNow partners as well as numerous customers and have helped some of them transform their recruitment processes in order to secure the best people due to my knowledge of the industry and the people in it. I like to find out what makes the companies I recruit for a great place to work and pride myself on only working with companies that I am passionate will provide a stable working environment for the candidates I work with. I am someone who is equally passionate about both clients and candidates and therefore endeavour to provide a great service to both.

I am not a Recruiter who likes to pester people every week/month which is why I have written this article. Whether you are a client who are potentially looking to add to your team or a candidate who is tentatively looking and would like some genuine advice on the market please get in touch via email sweeks@ardenresourcing.com or phone 0121 231 3065