ServiceNow SecOps Expert – SIR & VR

Location: Remote

Type: Permanent or Contract

Salary/Rates: Negotiable

About the Role

We are looking for an experienced ServiceNow SecOps Expert with strong hands-on experience in Security Incident Response (SIR) and Vulnerability Response (VR).

This is a remote opportunity to deliver complex ServiceNow SecOps implementations, focusing on security incident management, vulnerability remediation and integrations.

Key Responsibilities

• Lead the implementation and configuration of ServiceNow SIR and VR.
• Design and customise SIR playbooks and security incident workflows.
• Configure Security Incident Operator Workspace for incident triage and response.
• Customise malware investigation, triage and remediation processes.
• Implement vulnerability management processes, including exposure assessments.
• Build and optimise workflows using Flow Designer.
• Develop integrations with third-party security tools using APIs and OOTB connectors.

Essential Skills & Experience

• 3–5+ years of hands-on ServiceNow implementation experience.
• Proven expertise in both SIR and VR.
• Strong experience with SIR playbooks and Security Incident Operator Workspace.
• Hands-on experience with malware triage, exposure assessments and vulnerability remediation.
• Strong ServiceNow Flow Designer, API integration and automation skills.
• Good understanding of CMDB, ITIL and security operations.
• Strong communication and consulting skills.

Desirable

• ServiceNow CIS certifications in SIR and/or VR.
• CISSP or equivalent security certification.
• Experience with GRC/IRM, ITOM or SAM.

Interested? Get in touch to discuss the opportunity further.